
Care Relief Team was founded in 1985 to provide a homecare service
to both private and Social Service clients. We aim to provide
a high quality service to users of our service in their own home,
respecting their independence, privacy and dignity to ensure they
enjoy the best quality of life at home.
Our agency operates 365 days a year 24 hours a day.
We employ a large team of fully trained Home Care Workers. To
ensure the health and care of our service users is in the very
best hands, a great deal of trouble is taken choosing reliable,
caring staff. We check the qualifications of all our carers rigorously
and all references are thoroughly taken up to ensure that our
service users have peace of mind.
Prospective employees are required to provide at interview:
- Proof of ID
- The names of two referees, one of which would be
their most recent employer
- Certificates attained in relation to care work
- Full Criminal Records Check
Once satisfactory references are received and the Agency is satisfied
that the applicant has the relevant experience and is suitable,
they will undergo full training before assignments are allocated
to them.
Peace of mind
At Care Relief Team we believe in setting high standards and then
striving to achieve them, and we do achieve them. It’s not
just us who are saying this, we are accredited by several local
and nationally recognised bodies...
- Care Relief Team are accredited by Derbyshire County
Council Social Services as Quality Premium
providers
- We are also fully accredited by the Commission for
Social Care Inspectorate (CSCI)
- We are accredited members of the United Kingdom
Home Care Association (UKHCA)
- We are members of the Derbyshire Home Care Association
(DHCA) playing a very active role as a member of
the committee
- and we are members of the Derbyshire Chamber
In our efforts to always look for ways of improving our service we are actively pursuing the Investors In People award (IIP) and the International Standards Organisation (ISO) quality award, ISO 9000.